Frequently Asked Questions
Booking is easy. Choose a convenient date and time, complete the online form, and connect with a licensed healthcare provider through a secure video visit.
We provide care for common illnesses, chronic disease management, weight management, prescription refills, preventive care, and more.
No. We accept both insured and self-pay patients, making healthcare accessible for everyone.
Most appointments last between minutes, depending on your healthcare needs.
Yes. If medically appropriate, your provider can send prescriptions directly to your preferred pharmacy.
Absolutely. Our platform uses secure, HIPAA-compliant technology to protect your privacy and medical information.
You can join your appointment using a smartphone, tablet, laptop, or desktop with an internet connection.
Yes. Pediatric virtual visits are available for eligible patients with a parent or guardian present.
For life-threatening emergencies, call 911 or visit your nearest emergency room immediately. Virtual care is not intended for emergency situations.
Our licensed providers offer care in select U.S. states. Availability depends on provider licensing and state regulations.